Human Vision, Human Leadership.
Consultores Especializados
An international firm with presence in Mexico City is seeking for:
TECHNICAL SUPPORT ENGINEER
Location: Mexico City - Miguel Hidalgo
Reports to: Technical manager - with constantly communication with the sales team.
Key Responsibilities:
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Responsible for technical support (technical consultation, certification, testing) and technical issues follow-up, summary records; good management of software.
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Responsible for project version control table (device configuration information, FW/algorithm version, XFS version, software version) and software/XFS installation package output.
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Responsible for project equipment Staging package testing, Staging package output and operation guidance documents.
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Responsible for technical support and guidance of equipment front-line services, and summarize and compile problem-solving plan documents.
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Responsible for equipment Staging, installation, Private Maintenance, maintenance and other services inspection and patrol work.
Requirements:
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Age: 30-45 years old, Education: Bachelor degree or above.
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Major: Computer, Electronic Information Engineering, Communication Engineering, Automation.
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Experience: 3 years ATM/self-service equipment technical support/project management
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experience, 2 years ATM/self-service equipment service experience (front-line technical support, equipment maintenance), familiar with ATM industry, understanding ATM application software and XFS, ATM equipment testing experience is preferred. Training experience: Trainer training, service system training is preferred.
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Skills: Proficient in office software (Work, excel, PPT), familiar with computer operation, WINDOWS system, IT network configuration,
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Quality Ability: Good image, strong language communication ability and practical ability, good self-learning/summary ability/team cooperation ability, and a certain sense of market.
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Language: English.
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Availability for travel.
Offer:
$15,000 Monthly.
Cellphone allowance
Transportation ( in special cases: go home late, go to another country and etc).
Hiring by our client.
Good Luck!