Human Vision, Human Leadership.
Consultores Especializados
A Multinational Automotive Enterprise is seeking a talent like you!
FTA SPECIALIST
Location: Pesquería, N. L.
Objective:
Ensuring and guarantee the efficient operation of commercial issues focused on NAFTA.
Job Summary:
Optimizing each and every one of the administrative task of sales. Responsible for the planning, execution and control of all activities related with sales.
Essential Functions:
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In charge of NAFTA commercial issues.
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Monitoring, process and control customer purchasing orders throughout its system.
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Review the forecast, ASN, relay, PO, among others in the customer portals.
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Responsible to carry out monthly results plan.
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Execute monthly sales closing report.
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Create sales orders.
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Maintain of the piece price on the ERP.
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Maintain communication with customers.
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Provide customer support, attend complaints and claims, giving solutions or passing the claim to the area indicated for resolution.
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Responsible for measuring customer satisfaction by applying the necessary surveys.
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Entering invoices in customer portals.
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Follow up on payments made by customers, monthly report for outstanding payments and follow up them until cleared.
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Customer service / Sales administrator.
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Perform monthly and weekly forecast.
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Administration of new projects and set up new customers.
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Request the scorecard to customers, interpret and provide the information of this for all process.
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Address customer requirements related with origin certification and determinations of origin.
Essential Requirements:
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Strong Knowledge in: NAFTA (***MANDATORY***), Negotiation, planning and developing.
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Builds appropriate professional, friendly and accessible relationships with customers
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Communicates well both in writing and verbally (Spanish and English).
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Proactive
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Analytic
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Dynamic
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Service attitude
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Problem Solver
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Responsible
Other Functions:
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Performs other duties as assigned.
Job Requirements:
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Education: A bachelor's degree in Administration, IMA, or related field.
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Experience: At least three years as Sales Administrative in Automotive Industry.
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Knowledge, Skills and Abilities: English advanced, SAP, Office (Excel advanced, dynamic tables), Core tools, strong experience in negotiation, planning and developing in Automotive Industry.
Offer:
Attractive Salary
Excellent package of benefits.
Professional Development.
Good Luck!